Privacy Policy

Last updated: 28 July 2026

1. Who I am

This website (refugiobotanico.pt) is operated by:

  • Name: Martien den Haan
  • Tax number (NIF): 283962798
  • Address: Estrada da Touca, 6230-064 Alpedrinha, Portugal
  • Contact email: info@refugiobotanico.pt
  • Contact phone: +351 967 821 839

I am the data controller responsible for the personal data described below, under Regulation (EU) 2016/679 (GDPR) and applicable Portuguese data protection law.

2. What personal data I collect

  • Contact form: name, email address, and the content of your message.
  • Browsing data: technical and analytics information collected via Google Analytics.

I do not collect any special category data (e.g. health, religion) and do not knowingly collect data from children.

3. Why I use your data (purpose and legal basis)

Purpose

Legal basis

Responding to enquiries about natural swimming pool, ornamental pond, or aquatic planting projects

Consent / steps prior to entering a contract

Preparing quotes and managing the contractual relationship where a project proceeds

Performance of a contract

Understanding site usage through Google Analytics

Consent (cookie banner)

Complying with legal/accounting obligations

Legal obligation

4. Who I share data with

  • Website hosting provider.
  • Google Analytics (Google Ireland Ltd.) — browsing data; may be transferred to servers outside the EU/EEA under Google’s standard contractual clauses.

I do not sell personal data to third parties.

5. How long I keep your data

  • Contact/enquiry data: for as long as needed to respond to your request and, if a project proceeds, for the duration of the contract plus the legal retention period for accounting/tax records (currently 10 years in Portugal).
  • Analytics data: per Google Analytics’ default retention settings (typically 14–26 months).

6. Your rights

Under GDPR, you have the right to access, correct, erase, restrict or object to processing, data portability, and to withdraw consent at any time. To exercise any of these rights, contact me at:

  • Email: info@refugiobotanico.pt

You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD) — www.cnpd.pt.

7. Cookies

This website uses cookies, including Google Analytics. For full details, please see the Cookie Policy.

8. Changes to this policy

This policy may be updated from time to time. Any changes will be posted on this page with a revised “last updated” date.

9. Contact

Questions about this policy can be sent to info@refugiobotanico.pt.